Privacy Policy for SolarVOLT App

Effective Date: August 2026

1. Introduction

This Privacy Policy explains how SolarVOLT App ("SolarVOLT", "the App", "we", "our", or "us") collects, uses, stores, and protects information when you use our mobile application and related services.

SolarVOLT is a smart energy management application designed to provide solar inverter monitoring, device connection, energy data visualization, and equipment management services.

The SolarVOLT App is developed and provided by the SolarVOLT development team and is distributed through multiple mobile platforms, including Android and iOS.

This Privacy Policy applies specifically to the SolarVOLT mobile application and related services.

By downloading, installing, or using SolarVOLT App, you acknowledge that you have read and agreed to this Privacy Policy.

2. Information We Collect

To provide and improve SolarVOLT services, we may collect the following types of information.

2.1 Account Information

When you create or use an account, we may collect:

• Email address;
• Account information;
• Authentication information;
• User preferences;
• Application settings.

This information is used for account management, identity verification, customer support, and providing application services.

2.2 Mobile Device Information

When you use SolarVOLT App, we may collect technical information related to your mobile device, including:

• Mobile device model;
• Operating system type and version;
• Application version;
• Device identifiers;
• Network information;
• Application logs;
• Crash reports and diagnostic information.

This information helps us:

• Maintain application stability;
• Troubleshoot technical issues;
• Improve application performance;
• Provide better user experience.

3. Solar Inverter and Energy Device Information

SolarVOLT allows users to connect and manage compatible solar inverter devices.

When you connect your inverter equipment through SolarVOLT App, we may collect and process device-related information, including:

• Inverter model information;
• Device serial number;
• Device status information;
• Solar power generation data;
• Battery charging and discharging information;
• Energy consumption information;
• Device configuration parameters;
• Historical operation data.

This information is used only for:

• Monitoring inverter operating status;
• Displaying energy data;
• Managing connected devices;
• Providing remote configuration functions;
• Providing technical support.

We do not sell, rent, or use your inverter data for unrelated commercial purposes.

4. Bluetooth and Local Network Information

SolarVOLT may use Bluetooth and local network functions to communicate with compatible inverter devices.

The App may request access to:

• Bluetooth information;
• Nearby device information;
• Local network information.

These permissions are used for:

• Searching nearby devices;
• Establishing device connections;
• Transmitting configuration information;
• Device commissioning and maintenance.

You can manage these permissions through your mobile device settings.

5. Location Information

SolarVOLT may request location permission when required by mobile operating systems or certain application functions.

Location information may include:

• GPS location information;
• Approximate location information obtained from network services.

Location access may be required for functions such as:

• Bluetooth device scanning;
• Device configuration;
• Network setup.

We do not use location information for advertising or unrelated purposes.

You may disable location access at any time through your device settings.

6. Camera and Photo Access

SolarVOLT may request camera or photo library access for specific functions.

Camera access may be used for:

• Scanning QR codes;
• Adding inverter devices;
• Device configuration.

Photo or storage access may be used for:

• Selecting images;
• Uploading necessary files;
• Saving user-selected content.

We only access these functions after receiving your permission.

7. How We Use Information

We may use collected information for the following purposes:

• Providing SolarVOLT application services;
• Connecting and managing solar inverter equipment;
• Displaying real-time energy information;
• Providing remote monitoring services;
• Maintaining application security;
• Providing customer support;
• Diagnosing and resolving technical issues;
• Improving application functions and performance;
• Developing new features;
• Complying with applicable laws and regulations.

8. Information Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information.

We may disclose information only in the following situations:

8.1 Service Providers

We may work with trusted third-party service providers that support our services, including:

• Cloud service providers;
• Data storage providers;
• Technical service providers.

These providers may process information only as necessary to provide services.

8.2 Legal Requirements

We may disclose information when required by:

• Applicable laws;
• Government authorities;
• Legal procedures;
• Regulatory requirements.

9. Data Storage and Security

We take reasonable technical and organizational measures to protect your information.

Security measures may include:

• Secure data transmission;
• Authentication mechanisms;
• Access control;
• Data protection technologies.

Although we take reasonable steps to protect your information, no electronic transmission or storage method can be guaranteed to be completely secure.

10. Third-Party Services

SolarVOLT may use third-party services to provide certain application functions.

These third-party providers may collect information according to their own privacy policies.

We recommend reviewing the privacy policies of third-party service providers.

11. Cookies and Website Technologies

Our website and related online services may use cookies and similar technologies.

Cookies may help us:

• Maintain website functionality;
• Remember user preferences;
• Analyze service usage;
• Improve user experience.

You may manage cookie settings through your browser settings.

12. Children's Privacy

SolarVOLT is not intended for children below the applicable legal age.

We do not knowingly collect personal information from children without appropriate consent.

13. Your Privacy Rights

Depending on applicable privacy laws, you may have rights including:

• Accessing your personal information;
• Requesting correction of inaccurate information;
• Requesting deletion of your personal information;
• Restricting certain processing activities.

To exercise your privacy rights, please contact us.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the effective date shown at the beginning of this Privacy Policy.

Your continued use of SolarVOLT App after updates means that you accept the revised Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Application Name:
SolarVOLT

Android Platform Developer Contact:
senergytecapps@gmail.com

iOS Platform Developer Contact:
service_apple@apd.com.tw

Privacy Policy Website:
https://www.cloudinverter.net/dist/privacy.html